Obtaining Information
The Office of Recovery Services provides a number of ways for constituents
and others to obtain or report information.
|
Child support Cases
|
Each ORS region operates a trained Customer Service Unit (CSU) to provide
child support case status and answer case specific questions from custodial
parents, non-custodial parents, and third parties such as employers when
information cannot be obtained via the Automated Information System.
-
For case specific information including case status contact a
Customer Service Unit (Click "Contact Us" in the left navigation bar)
-
For general information not related to a specific case
send an e-mail message
-
For questions about child support policy or questions about federal or
state law governing child support not related to a specific case
send an e-mail message
|
ORS Administrative Office
(801) 536-8901
|
Mailing Address
Office of Recovery Services
P.O. BOX 45011
Salt Lake City, UT 84145-0011
|
|
|
|
Government Records Access Management Act
|
-
Please keep in mind that in most instances, all requests for case specific
information must be handled in accordance with the Government Records Access
Management Act.
(View GRAMA)
|
|
|
Children in Care Cases
|
-
For questions about your financial responsibility regarding
your child's placement, please call the Office of Recovery
Services.
|
Foster Care & Youth Corrections
Placements
(801) 536-8770
|
Division of Services for People with Disabilities,
State Hospital
Or other placements
(801) 536-8817
|
|
|
|
Public Assistance Fraud
|
On July 1, 2003, the responsibility for investigating public assistance fraud,
collecting public assistance overpayments and operating the fraud hotline was
transferred to the Department of Workforce Services.
-
Fraud Hotline: Callers may leave anonymous information regarding possible
incidents of fraud for public assistance programs 7 days a week, 24 hours per
day
|
Public Assistance Fraud Hotline
(Toll Free)
1-800-955-2210
|
|
