Automated Information System (AIS)
The AIS is a 24 hour Automated Information System.
To reach the AIS nearest you, call:
| Office Location | Local Number | Toll Free Number |
|---|---|---|
| Salt Lake City | 801-536-8500 | 800-662-8525 |
| Layton | 801-779-2273 | 877-547-1808 |
| Ogden | 801-626-3475 | 800-336-2629 |
| Provo | 801-374-7233 | 800-225-8734 |
| Richfield | 435-896-5461 | 800-896-5461 |
| St. George | 435-674-3900 | 800-678-1732 |
Selected AIS Menu Pathways
For information regarding payments received and posted, PRESS 2, 1, 1.
To apply for child support services, PRESS 2, 2, 2, 1, 2.
To request a packet re: modifying child support orders, PRESS 2, 2, 2,1, 3.
For Information about Voluntary Declaration of Paternity, PRESS 2, 6.
For questions about foster care/youth corrections cases, PRESS 2, 1, 2, 3.
For questions about child support cases not addressed via AIS, PRESS 2, 1, 2, 2. (this puts you in line for the next available Customer Service Agent)
To report public assistance fraud, PRESS 2, 3. (or, send an email to: orsinvestigation@utah.gov .)